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Emergency Procedures


Before opening any interior door, carefully touch it near the top to feel if it is hot. A fire on the other side could blast through the door if opened. DON’T PANIC

If you discover a fire of any size, or if you smell smoke, close door to isolate the fire. Evacuate the area and isolate the fire by closing doors. DO NOT ATTEMPT TO FIGHT A SPREADING FIRE ALONE. DO NOT OPEN HOT DOORS

Call building Security at (415)-777-8000 and give the location of the fire, your name and suite number then relocate to a safe environment.

Disabled tenants go to the nearest stairwell and await assistance.


The following steps should be followed to avoid unnecessary injury during an earthquake:

STAY CALM. DO NOT PANIC. Pick "safe places" in your suite.  A safe place could be under a sturdy table or desk or against an interior wall away from windows, bookcases, or tall furniture that could fall on you Move away from windows and shelves.. Keep clear of overhead pictures, interior glass and windows.  DO NOT immediately leave the building or your floor.

Wait in your safe place until the shaking stops, then check to see if you are hurt. You will be better able to help others if you take care of yourself first, and then check the people around you. Move carefully and watch out for things that have fallen or broken, creating hazards. Be ready for additional earthquakes called "aftershocks." Disconnect or shut off all electrical equipment. If possible report any injuries or damage to the Building Security at (415)-777-8000.

Be on the lookout for fires. Fire is the most common earthquake-related hazard, due to broken gas lines, damaged electrical lines or appliances, and previously contained fires or sparks being released.

If you must leave a building after the shaking stops, use the stairs, not the elevator. Earthquakes can cause fire alarms and fire sprinklers to go off. You will not be certain whether there is a real threat of fire. As a precaution, use the stairs.

If ordered by authorities, evacuate the premises. Be observant of possible falling debris or broken glass. In preparation of a major earthquake, we recommend tenants maintain the following emergency supplies:

  • Flashlight
  • Emergency Supplies
  • Blanket
  • First Aid Kit
  • Transistor radio and extra batteries
  • Comfortable change of clothes 


Drop, cover, and hold on! Move only a few steps to a nearby safe place. It is very dangerous to try to leave a building during an earthquake because objects can fall on you. Many fatalities occur when people run outside of buildings, only to be killed by falling debris from collapsing walls. In U.S. buildings, you are safer to stay where you are.

Stay indoors until the shaking stops and you're sure it's safe to exit. More injuries happen when people move during the shaking of an earthquake. After the shaking has stopped, if you go outside, move quickly away from the building to prevent injury from falling debris.

Stay away from windows. Windows can shatter with such force that you can be injured several feet away.

In our building, expect the fire alarms and sprinklers to go off during a quake. Earthquakes frequently cause fire alarm and fire sprinkler systems to go off even if there is no fire. Check for and extinguish small fires, and, if exiting, use the stairs.


Check yourself for injuries. Often people tend to others without checking their own injuries. You will be better able to care for others if you are not injured or if you have received first aid for your injuries.

Protect yourself from further danger by putting on long pants, a long-sleeved shirt, sturdy shoes, and work gloves. This will protect your from further injury by broken objects.

After you have taken care of yourself, help injured or trapped persons. Call 9-1-1, then give first aid when appropriate. Don't try to move seriously injured people unless they are in immediate danger of further injury.

Look for and extinguish small fires. Eliminate fire hazards. Putting out small fires quickly, using available resources, will prevent them from spreading. Fire is the most common hazard following earthquakes. Fires followed the San Francisco earthquake of 1906 for three days, creating more damage than the earthquake.

Leave the gas on at the main valve, unless you smell gas or think its leaking. It may be weeks or months before professionals can turn gas back on using the correct procedures (By law, once the gas has been shut-off, only PGE can turn it back on. Explosions have caused injury and death when homeowners have improperly turned their gas back on by themselves.

Clean up spilled medicines, bleaches, gasoline, or other flammable liquids immediately and carefully. Avoid the hazard of a chemical emergency.

Open closet and cabinet doors cautiously. Contents may have shifted during the shaking of an earthquake and could fall, creating further damage or injury.

Help co-workers who may require special assistance. Elderly people and people with disabilities may require additional assistance. People who care for them or who have large groups of people to assist may need additional assistance in emergency situations.

Listen to a portable, battery-operated radio (or television) for updated emergency information and instructions. If the electricity is out, this may be your main source of information. Local radio and local officials provide the most appropriate advice for your particular situation.

Expect aftershocks. Each time you feel one, drop, cover, and hold on! Aftershocks frequently occur minutes, days, weeks, and even months following an earthquake.

Watch out for fallen power lines or broken gas lines, and stay out of damaged areas. Hazards caused by earthquakes are often difficult to see, and you could be easily injured.

Use battery-powered lanterns or flashlights to inspect your home. Kerosene lanterns, torches, candles, and matches may tip over or ignite flammables inside.

Examine walls, floor, doors, staircases, and windows to make sure that the building is not in danger of collapsing.

Check for gas leaks. If you smell gas or hear a blowing or hissing noise, open a window and quickly leave the building, report this to security immediately at (415) 777-8000.

Look for electrical system damage. If you see sparks or broken or frayed wires, or if you smell burning insulation, report this to security immediately at (415) 777-8000.

Check for sewage and water line damage. If you suspect sewage lines are damaged, avoid using the toilets and report this to security immediately at (415) 777-8000 and avoid using water from the tap. You can obtain safe water from undamaged water heaters or by melting ice cubes.

Watch for loose plaster, drywall, and ceilings that could fall.

Use the telephone only to report life-threatening emergencies. Telephone lines are frequently overwhelmed in disaster situations. They need to be clear for emergency calls to get through.

Bomb Threats And Explosive Devices

Obtain as much information as possible from the caller.

  • Exact location of the device.
  • Time set for detonation. Description of the device. 
  • Reason for the threat.

Write down exact words used by the caller to be conveyed to the Police Department.

Notify the Police Department and Building Security at (415)-777-8000 immediately.

AVOID PANIC. Avoid discussion about the incident with anyone except the Police Department.

If A Suspicious Item Is Located DO NOT TOUCH IT OR MOVE IT.

Report any suspicious items to the Police Department and Building Security at (415)-777-8000