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Support Services

Custodial, Security and Handyman services are available from the Building through GCAware. 

Cleaning 

The building provides janitorial service within the common areas and your Tenant suite pursuant to your lease.

Basic cleaning services are provided Monday through Friday Evenings. A list of these services and their frequency is provided in this section. The Building Management also provides Day Porter services for restrooms and trash removal.

 

Carpet Cleaning

Carpet cleaning beyond what is indicated in your lease during the term of your lease, will be at the Tenant’s expense. The Building’s carpet cleaning contractor will provide competitive rates, but require 48-hour prior notice through GCAware and the Property Manager to arrange such service.   

 

Window Cleaning 

Interior and exterior windows will be cleaning on an as-needed basis at the Landlord’s discretion.


Event Support

When hosting a large event or at any other time, a Tenant Company may need to request additional janitorial or security support to assure the health and safety of their employees/members and guests. The Property Management has arranged with selected providers for building tenants to access these services at favorable pre-negotiated rates. Please see the Event Guidelines section for rates, rules and regulations.


Consultation

The Building's Services may provide consultations to Tenant's regarding a project or service needed. rates may apply given the scope of the consultation. 

 

Additional Services

Additional services (conference room set-up, electrical installations, moving, locksmith etc.) are available to Tenants by Building approved, licensed contractors.

Ordering these supplemental services is done via an online submission of a GCAware Work Request. GCAware access if provided to each tenant’s Office Liaison to allow easy access to these services. Once a request is entered the tenant liaison may track the progress of their request in GCAware. A brief introduction and user’s guide to the work order system is provided in the following pages. 

Please allow 72-hours notification prior to request for activation. 

If you have any questions regarding the services available, or scheduling a service, please contact:

Property Management
Esther Ingrao
(415) 777-6370 / [email protected]


Additional 'Special Project' Services

If you are interested in receiving a bid for additional services or special projects, please submit your inquiry via GCAware. Follow-up your request with an e-mail to the Property Manager at [email protected]

Special projects include any service that requires the purchase of additional materials and is not listed in the range of Janitorial Services Requirements listed below. Examples are: Painting a room, installing white boards, laying new carpet, etc. These materials and services will be billed back to the Tenant. 

This request is then vetted by the Property Manager and with the appropriate teams. If approved, the Property Manager will respond to your inquiry with a bid and proposal for said project, and will not proceed till proposal has been signed off on by tenant group and Property Manager. 



JANITORIAL SERVICES REQUIREMENTS

Main Building- 901 Mission St and 110 5th St., San Francisco, CA 94103


TASK

SU

M

T

W

TH

F

SA

AS NEEDED

Sweep/mop/spot mop all tile floors

 

X

X

X

X

X

 

 

Vacuuming – spot/full

 

X

X

X

X

X

 

 

Spot dust & spot clean all surfaces

 

X

X

X

X

X

 

 

All trash cans emptied/relines/dumped (daily)

 

X

X

X

X

X

 

 

Empty all recycling bins

X

X

X

X

X

X

X

 

Refill all restroom supplies – soap/toilet paper/seat covers

 

X

X

X

X

X

 

 

Clean lunchrooms/break rooms –chairs/tables/counters

X

X

X

X

X

X

X

 

Clean carpet stains/high traffic areas

 

 

 

 

 

 

 

X

Floor care maintenance

 

 

 

 

 

 

 

X

Low/high dusting

 

 

 

 

 

 

 

X

Window cleaning

 

 

 

 

 

 

 

X

Wall/ceiling cleaning

 

 

 

 

 

 

 

X

Blinds/drape cleaning

 

 

 

 

 

 

 

X

Detail dusting/cleaning

 

 

 

 

 

 

 

X

Sport washing of all painted walls, doors and other surfaces M-F

 

 

 

 

 

 

 

X

Daily inspection of all restrooms dispensers

X

X

X

X

X

X

X

 

M-F mopping of all restroom floors with germicidal solution

 

X

X

X

X

X

 

 

Weekly sweeping and mopping of stairwells

 

 

 

 

 

 

 

Weekly

Quarterly shampooing of all conference room carpets

 

 

 

 

 

 

 

Quarterly

M- F trash removal and liner replacement in all open offices

 

X

X

X

X

X

 

 

M- F dusting of all furniture and equipment in all open offices

 

X

X

X

X

X

 

 

 

 

 

 

Corporate Security Service, Inc.

Special Events Rates

Security Officers

  • $28.95 per hour per Security Officer for Straight Time
  • $43.43 per hour per Security Office for Holidays & Overtime

Security Supervisors

  • $56.95 per hour per Security Supervisor for Straight Time
  • $85.43 per hour per Security Supervisor for Holidays & Overtime

 

For Special Events, Overtime is billed for shifts over eight (8) hours up to and including twelve (12) or fraction thereof. Shifts thirteen (13) hours or longer will be split. Additionally, coverage requested or added forty-eight (48) hours or less prior to the start of the event will be billed at the overtime rate.

No overtime will be scheduled unless mutually agreed upon prior to scheduling. Under normal circumstances, a quotation for security will be provided in advance.

Events requiring five (5) or more Security Officers will require a dedicated Security Supervisor.

It is recommended for large events relief coverage is included in the security program.

Holidays are as follows: New Year’s Day, Martin Luther King, Jr. Day, President’s Day, Easter, Memorial Day, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving Day, and Christmas Day. (A total of eleven (11) Holidays.)

Prepared quotations for special events can be provided on request. See Event Guidelines for more information.



ADDITIONAL SUPPORT SERVICES AVAILABLE WITH CHARGE
 

Furniture Rental/Event Setup 

1.     Chairs - $1.50 per chair per day
 
2.    Tables or Podium - $6.25 per table/podium per day
 
3.    Setup/Reconfiguration of mtg. room - $25 per change for 25 people or less /

     $43 per hour for more than 25 people (1 hour minimum and billed in 1/2 increments thereafter)


Janitorial Services 

There is a 1 hour minimum and billed in 1/2 hour increments thereafter.

1.    Carpet Shampooing - $43.00 per hour  (1 hour minimum) 
 
2.    Office Detailing - $43.00 per hour (1 hour minimum)
 
3.    Event support (weekday) - $43.00 per hour (4 hour minimum)
 
4.    Event support (weekend) - $55.00 per hour (4 hour minimum)

 

Handyman Services

 There is a 1 hour minimum and billed in 1/2 hour increments thereafter.


1.    Mounting Boards or Pictures - $43.00 per hour  
 
2.    Ergonomic adjustments/installations - $43.00 per hour  
 
3.    Painting - $43.00 per person per hour + materials 
 
4.    Reconfiguration/Moves - $43.00 per hour + $175 per day truck rental
  


Security Services – Event Support

  • See CSS Special Event Rates


Locksmith Services

1.    Interior office key - $25 per key 
 
2.    Door lock – primus cylinder - $35 per cylinder
  
3.    Parking lot clicker replacement - $35

                                                                                        Security Access Card
 
1.    Access Card (you provide picture) - $20 per card
 
2.    Access card  (picture taken by security) - $25 per card


Data & Phone Service

 
1.    Data Jack installation/relocation - $350.00 / 2 jacks
 
2.    Network support – Price available from IS Logistics
 
3.    Fiber Service – Price available from TW telecom or Comcast
 
4.    TV Service – Price available from Comcast or Direct TV
 

Contractor Services

1.    Architectural and Space Plans - $225 per hour
 
2.    Carpentry/Wall Repair/Reconfiguration - $80 per hour + materials
 
3.    Electrical Services (Lighting/Power) - $140 per hour + materials
 
4.    Specialized fixture lamp replacement - $90 per hour plus cost of lamp
 
5.    Plumbing Repair - $120 per hour + materials
 


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